Frequently Asked Questions
Everything you need to know about upgrading your home with Imeca.
What is the typical shipping timeframe for hardware and fixtures?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.
Do you offer bulk discounts for contractors or large renovations?
Yes, we provide competitive wholesale pricing for trade professionals and large-scale residential projects. Please contact our sales team for a custom quote.
What is your return policy for home improvement products?
We accept returns on most unused and uninstalled items in their original packaging within 30 days of delivery. Please note that some custom-cut materials may be final sale.
Are your products covered by a warranty?
All Imeca products come with a standard manufacturer's warranty against defects. Specific warranty durations vary by product category and brand.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your delivery in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and modern financing options like Affirm for larger home projects.